Constantly producing the standard responses to your standard queries? Bored from the repetitive areas of The work? Jitbit’s Automation Rules (highly regarded amongst our energy consumers) can offer with some of that everyday stuff in your case.
Custom made fields for tickets and belongings, like "client amount" or "devices ID" etcetera. And pre-loaded ticket templates
"Organizations" - Assign consumers to "corporations" and "departments", put in place business "supervisors" and track ticket record from individual organizations.
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So as long as you have your smartphone or tablet at hand, you can offer the most beneficial buyer assistance wherever you find yourself. Expertise-foundation & web-portal for close-buyers
Aid If you want any clarification, Be happy to Speak to our assist crew. Listed below are the choices:
The constructed-in automation motor can induce specified actions in reaction to predefined system functions. Companies can use it to make a variety of automation solutions: from triggering primary SLA deadline alerts - to intricate responsibilities like building Sophisticated chatbots.
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"Get in touch with us" widget for your internet site/app - with only one line of JavaScript it is possible to insert a nice seeking "assistance" popup to all your internet site webpages. Dwell-chat with your website website visitors and archive discussions as tickets.
As your SaaS application balloons in size and complexity, you are smacked ideal in the encounter with what I call "The SaaS Paradox" - where by ninety% within your get the job done, blood, sweat, and tears develop into absolutely invisible in your buyers. Let us stop working this thankless iceberg of energy:
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