Management Console: Jitterbit's Website console where you can deal with your integration tasks and complete administrative features relevant to your Business.
To Sign off, click the disclosure triangle beside your identify and choose Logout. You may be returned into the Harmony login website page.
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POP3/IMAP/Trade/SMTP We now have the many bells and whistles, but our Main target is 2-way e mail ticketing. Our enable desk application instantly turns incoming e-mails into hassle tickets, and sends out computerized electronic mail notifications to each people and agents. Extra on e-mails...
Stuck in per week-long chat a few tech snag? A click, and you will get a neat summary with the convo, supporting you leap into motion quickly.
Asset management - monitor your belongings, assign property towards your users and tickets, keep track of incident record and swiftly find the asset operator
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Automatic e-mail/business assignment - the application will detect people emailing you from the exact same non-no cost domain title and assign them to precisely the same firm (optional)
Categorizing and Tagging tickets - assign tickets to unique classes and assign default brokers to groups.
To check out a summary of the most up-to-date release highlights, click on the disclosure triangle close to your identify and select What is New. This opens a different tab on Accomplishment Central summarizing new launch features, enhancements, and alterations. Specific launch notes can be found beneath Release Notes.
Test the tip-user guide - is made up of details about all the web pages and settings Get in touch with Support
When clicked, the Harmony Portal menu in the best remaining demonstrates dynamic links based on your Harmony organization's subscription entitlements, your person permissions inside the Harmony Business, as well as the web site you might be now on.
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"Get hold of us" widget for your internet site/application - with only one line of JavaScript you could add a nice wanting "assistance" popup to all your website pages. Live-chat with your internet site readers and archive discussions as tickets.