কেবল ভিডিওটি ক্লিক করুন, আর আমাদের সাহায্যে এটি কত সহজ হতে পারে তা দেখতে পাবেন
By the way, if you're needing a assistance desk computer software, make certain to look at JitBIt, we've been powering Fortune five hundred enable desks For several years, we are One of the more respected and consumer welcoming options out there.
This macro recording application will conserve you a large number of your time on repetitive responsibilities. You should use the Macro Recorder to automate ANY exercise in ANY Home windows software, document on-display screen tutorials.
The Jitterbit logo next to the Harmony Portal menu is current on just about every web page and clicking it returns you to your Harmony landing web site.
Experiences using an option to export to Excel and CSV: resolution time, time of working day distribution, reaction speed, Kanban check out and all kinds of other. And also a customized report builder. Monitor several consumer guidance metrics, measure your brokers performance and so forth.
Exterior lookup - connect to an external assistance and question for user infomation, which will be demonstrated in a very popup proper within a ticket
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When you have SAML-login or Google-login enabled from the "admin panel", the website page displays the corresponding buttons down below the login type, so buyers can authenticate using an external service and be redirected back again to the assistance desk application.
First off, convert the ChatGPT integration on. It is really established to choose-in by default given that your info will likely be despatched into the OpenAI API. Look into their privacy plan when you are apprehensive.
All KB content articles (which include tech-only articles) are sent on the OpenAI API to make sure that we are able to utilize it to create responses.
"Make contact with us" widget for your internet site/app - with just one line of JavaScript you'll be able to incorporate a good hunting "guidance" popup to all your site webpages. Reside-chat with your internet site site visitors and archive discussions as tickets.
As your SaaS application balloons in size and complexity, you might be smacked correct within the face with what I call "The SaaS Paradox" - where ninety% of your jitabet respective get the job done, blood, sweat, and tears develop into fully invisible in your consumers. Let's break down this thankless iceberg of effort:
When you were being logged in employing any other browser apps or browser modes, you're mechanically logged out. Enter the new password to log again in.